Category: Products

7 Ways Robotic Process Automation (RPA) Will Revolutionise Banking in 2019

Miley on August 1, 2019

The Deloitte Global RPA Survey 2018 provides a clear indication regarding the significance of RPA benefits: payback was reported at less than 12 months, with an average 20% of full-time equivalent (FTE) capacity provided by software robots.

Adopters’ expectations have been exceeded concerning improving compliance (92%), quality and accuracy (90%), or productivity (86%), to mention a few, view product website. This is the case cross-industry, but we should not forget that banks are pioneers of digital transformation simply because automation technology serves them so well.

A simple reason for this is that robotic process automation (RPA) can assist in dealing with some of the main current challenges in banking, i.e. the need to improve customer service to live up to the standards of a growing number of tech-savvy clients, who expect very precise and rapid processes.

Some of the effects of delegating the responsibility for mundane processes to bots are faster outcomes, not marred by errors, or optimized advisory services.

Robotic process automation can streamline banking operations, making them more efficient and simultaneously lowering costs. According to UiPath, by automating the trade settlement in a global investment bank, the average handling time (AHT) to process trades was reduced from 40 minutes to 3 minutes, with an expected effort benefit of 444 hours per year.

Robotic process automation (RPA) in banking in 2019

Saying that RPA will revolutionize banking in 2019 is a strong statement indeed. What can we expect to happen automation-wise during 2019 in the banking sector?

Orchestrated use of other tools and technologies (e.g. the cloud), more premises for higher-value jobs, improved employee and customer satisfaction, enhanced human-robot collaboration, to name but a few.

We believe the most important development is that robotic process automation adoption is set to become mainstream. This should be easier to understand if you consider that some leading RPA service providers will begin to broaden their reach to small and medium-sized businesses too.

What are the benefits of RPA in banking, the gains that you can reasonably expect to enjoy throughout the current year? In the first place, automation doesn’t require a significant change in your IT department because the implementation is just like adding another low-cost layer to the banking applications already in use.

The launch can be quick since software robots can be tested in short cycle iterations. Then, employees can be trained to handle the bots themselves, without having to wait for help from the IT team. The significant reduction in AHT cited above is easy to understand if you consider software robots’ scalability potential and their capacity to work around the clock, 365 days/year. Moreover, bots remove the burden of menial tasks from employees’ workload, thereby increasing the likelihood that they are satisfied with their jobs.

Let’s now see more concretely how robotic process automation is likely to address some challenges the banking industry may face in 2019. Before diving into specific processes, let’s take a look at the general guidelines for selecting high impact application areas.

You should look for repetitive, mature and stable, rule-based, high-frequency processes, with a low rate of variable outcomes and with readable inputs. We also recommend starting automating activities with measurable savings, to grant objective outcome evaluation and goal achievement. Here are 7 such examples.

1. Credit underwriting

This complex process can be broken down into retail credit assessment, and retail fraud prevention. The problem is that insufficient resources, particularly workforce resources, can weigh heavily on the staff when they have to carry out these tasks.

You’ll better grasp the size of this challenge if you consider the requirement to access multiple internal and external applications to bring to completion the two subprocesses of credit underwriting. But software robots’ integrative capacity allows them to access and process data fast and accurately. They can easily check relevant information, including scanning for a suspicious activity about the credit applicant across different databases.

Bots can accurately predict the customer risk of fraudulent activity based on analyzing these data patterns. They can then gather all the information needed for credit assessment and fraud prevention in a single report to be presented to the human credit analyst. The analyst is thus freed from the painstaking task of carefully tracking bank account and credit card activity and can make a good decision based on the bot’s assessment.

A case study from UiPath illustrates this scenario, where bots performed these activities in 5 minutes with exceptional accuracy (as opposed to one hour for manual processing).

2. Trade financing

This process calls for a collection of documents in various formats, such as purchase orders, bills, or invoices. Software robots can easily parse through this variety of documents to capture, classify, and extract the relevant information.

Furthermore, they can also handle matching and validation tasks. The outcome can then be delivered to the document management systems as a simple Excel spreadsheet.

3. Corporate loan processing

This activity requires, in the first place, collecting application forms and supporting documents from multiple sources, such as fax machines, printers, or email folders. Bots are not at all bothered by the need to check multiple sources. They scan the documents, categorize and extract the needed data, and export it to an Excel spreadsheet, which is part of the document repository.

4. Account opening

A whitepaper from Tata Consultancy Services named “Why Banks Must Bank on RPA” gives the example of a global bank using software robots to pick out information from input forms and deliver it to various host applications.

By so doing, the bank was able to avoid the daunts of manual processing, such as high rates of error and increased processing time. The outcome was indeed satisfactory: almost a third of processing time, zero error, and cost reduction of $50.000/year.

5. Customer service

RPA can easily handle customers’ low priority queries on its own while allowing the human minds to concentrate on the high priority ones, which require more complex and intense processing (and offer correspondingly higher job satisfaction).

Software bots can verify faster and more accurate customer details from different sources, and consequently onboard them promptly. The resulting capacity to reduce waiting times contributes significantly to the bank’s improved relations with customers and consequently, to their higher satisfaction with the bank.

6. Know Your Customer (KYC) processes

KYC is an essential compliance process for all banks. It is underpinned by activities such as customer data collection, screening, and validation. Given the software robots’ ability for fast and accurate data processing, they are prime candidates to take over these repetitive tasks.

7. Processing credit card applications

RPA software streamlines document gathering, making credit and background checks, and finally, deciding customer eligibility for a credit card based on clearly set parameters. This results in a substantial reduction of waiting times for credit card applications, thereby addressing an important challenge in banking.

Conclusion

Competition in the banking sector is fierce. Banks must use all resources to meet customer expectations, optimize costs, and react appropriately to FinTech players’ counter competition. They must do so in conditions of rising workforce costs and scarcity of skilled resources.

Simultaneously, the competitive atmosphere demands increased productivity. As you may notice, there are a lot of imperatives involved. They all call for leveraging robotic process automation in banking to successfully attain business targets such as cost-effectively transforming the backend, decreased processing times, increased accuracy, overall efficiency, and quicker time-to-market.

It comes as no surprise then that RPA in the banking sector provides a good example of why automation is a noteworthy competitive advantage.

About the author

Daniel Pullen is General Manager at CiGen, one of the first dedicated Robotic Process Automation companies based in Australia. He is passionate about intelligent automation, robotics automation consulting and bringing the benefits of digital robotics into the workplace.

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13 Best Features of Mac OS Mojave

Miley on July 23, 2019

The macOS Mojave happens to be the 15th prime release of the desktop operating system by Apple.

Hence, it is packed with a range of new functionalities, features, and new capabilities to look at. In this article, we aim to introduce the top 13 best features of the macOS Mojave.

Mojave 10.14 is compatible with Mac system from mid-2012 or later, just as 2010 and 2012 Mac Pro models that incorporate the prescribed Metal-skilled illustrations cards. On the off chance that you’re shaking one of those systems, then finding what’s going on in Mojave would be of incredible help.

Dark Mode

The Dark Mode is one of the most loved aspects of Mojave. In this mode, all of the native applications such as Xcode, Photos, Calendar, Safari, and more feature darker themes and colors. These colors happen to be very easy on the eyes, which is especially handy for those who spend a significant amount of time working on the mac.

Dynamic Desktop

Have you always dreamt of having a desktop experience which changes as the day progresses? Well, the dynamic desktop of Mojave allows you to experience a desktop that shifts along with the position of the sun based on your location. Essentially, it changes the wallpaper dynamically from the light sky to blue, followed by darker blue as the night approaches.

Desktop Stacks

Do you struggle with a messy background that is full of icons? Well, the Desktop Stacks in Mojave can help you in bringing everything into order. In order to use Stacks, simply right-click on an empty space and choose ‘Use Stacks’.

Screenshot Markups

The Screenshot Markup feature has been on the IOS for some time. Previously, there was a need for a separate app to annotate the screenshots. However, Mojave brings options to quickly make edits after you have taken the screenshots.

Screenshot Utility

There is a new shortcut added to the macOS screenshot arsenal. The Screenshot Utility bar can be brought up by pressing Cmd + Shift + 5. Using this bar, you can screenshot a specific window or the entire screen. On top of that, you can also record the entire screen or a specific area of the screen.

Continuity Camera

The document scanners are dying out as the world moves to the digital side. The continuity Camera on the Mojave makes it easier for you to scan your documents. Essentially, it detects the document in the frame and cuts everything else out while fixing any minor issues.

IOS Apps on Mac

After you update Apple Mac to Mojave, you may notice a number of familiar icons in the app launcher. Soon, Apple will introduce a translation layer which will make it possible for you to run the IOS apps on the mac. As of yet, only four supported apps from IOS can be run on the app including Voice Memos, News, Stocks, and Home. Also, it is always good to know about CleanMyMacX Review.

The App Store

The new relationship between the macOS and IOS grows even further due to the App Store. Currently, we can see hints of the mobile counterpart in the desktop app store. The new app store is expected to e much more powerful and easier to move around.

Finder

The Finder has not been ignored in the entire Mojave treatment. Previously, the pictures used to look a little awkward with the Quick Look or Cover Flow in the Finder. The new Gallery View in the Finder has changed this completely.

Other enhancements in Mojave

Mojave carries a range of security improvements, along with improvements in Safari revolving around autofill, creating, and storing passwords.

Use APFS to help Fusion Drive

Mojave currently cares more for your files. As guaranteed, Apple made APFS work with Fusion Drive in macOS 10.14 – the unity which empowers you to make, resize and store various volumes of data all the more proficiently on your Mac.

Ask Siri more

The old great Siri gets smarter in macOS Mojave. Not exclusively is Apple’s voice aide lined up with Home Kit, it can likewise enable you to discover saved passwords.

Follow trending topics on Apple News

With Mojave, Apple adds macOS-improved Apple News to the Mac. If you already an active user, you’ll be glad to know that the News application is synced with the iOS version, so you can get speedy access to your preferred sources on Mac directly. Right now, the application is accessible only in a few selected nations like US, UK, and Australia. If you can’t get your hands on Apple News because of geographic restrictions, News Explorer is a good alternative. This convenient newsreader Mac utility is a great device for reading, marking, and sharing content online.

While this is Apple’s greatest and best MAC OS update yet, there are bunches of significant improvements, as well as hidden features in Mojave, which make the upgrade worth it, despite all the trouble. Combine all these tips with the tried-and-trusted applications and you’ll be one happy Mac user.

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How To Protect Your Office Network From Data Theft

Miley on July 23, 2019

Many businesses, especially SMEs, are unaware that they are at risk of data theft until it actually happens to them. This finding was supported by data from the UK’s Cyber Streetwise Campaign indicating that two-thirds of small businesses in the United Kingdom do not think that they are vulnerable to cybercrime. Because of this, it should not come as a surprise then that according to a 2018 Verizon Report, 58% of malware victims are also small businesses.

While there is no 100% guarantee that any method is foolproof, applying these recommended security measures will give you that extra peace of mind that you deserve.

Install anti-malware programs

One of the most common ways cybercriminals steal data is through malware. Malware is short for malicious software, which are usually harmful computer network programs like viruses, worms, adware, spyware, and Trojan horses used to access various devices stealthily. Nowadays, infecting a device with malware does not only happen by plugging external devices like USB sticks and hard drives. You can also get malware on your system electronically when you click a malicious email, download files, and visit unreliable websites. In fact, according to a 2018 Verizon Data Breach Investigations Report, around 92.4% of malware sneak into a device through email.

You can prevent malware from infecting your office network and risking data theft by installing anti-malware applications on all devices. The more advanced programs can detect even the most sophisticated malware. However, if installing an expensive anti-malware program is out of your budget, you will be surprised to know that even the most basic antivirus apps are still better than leaving your system vulnerable with no protection at all.

Enforce access control policies

With most companies digitizing their data and using Cloud technology, it has become much easier for employees to access and use the information on demand. But with this convenience, there is also the added risk of confidential data being vulnerable to data theft. Business owners often fail to realize that there is a need to enforce data restrictions so that unauthorized users will not be able to access sensitive business information.

This does not only apply to external users but to the internal employees as well. Depending on their job roles, employees should only be granted access to information related to their tasks. For example, entry-level employees, interns, and temporary staff should not be given access to the company’s financial information, legal contracts, and other confidential data assets.

Only use trusted third-party service suppliers

It is common for businesses to use third-party service providers to run business operations. In many instances, these service providers gain access to the company’s data so it is critical to choose with whom you work with very carefully. When selecting a supplier to work with, make sure to research about the company, its track record, and client testimonials.

Examples of third-party suppliers that usually gain access to your data are web hosting and email providers, cloud computing companies, and companies offering remote services. For example, having remote printer diagnostics connecting to an external company means that people outside of your business have access not only to your printers but also to your office network. When granting remote access, make sure to limit the duration of access and the specific part of the network the third-party supplier is allowed to access.

Aside from screening companies that have electronic access to your data, it is also important to scrutinize third-party service providers that gain access to your physical workplace. Building maintenance, facilities management, security, and catering are examples of such services that are often outsourced to third parties, especially by larger companies. Make sure that the suppliers are reputable companies and are not fly-by-night entities.

Use data encryption

You can add another layer of protection to your data by encrypting them. In case anti-malware programs and access control measures fail, having encrypted data will make it harder for data thieves to open and use the stolen information. When you encrypt your data, an encryption key will be required in order for it to be accessed.

Data encryption is also important because it ensures that your data is protected at all times, whether it is just stored when it is in transport. There are also data encryption programs that can protect your data across different devices. This means that even if you lose a device with access to that shared data, it will be more difficult to access because it is encrypted.

Update your software and apps regularly

How many times have you clicked the “dismiss” button when prompted that you need to update some of your device software and applications? A lot of people ignore these important updates and many are even guilty of skipping the automatic updates set-up by their IT guys. You may not be aware that these updates are actually essential to protect your system from a data breach.

Most programs often need to be updated to fix issues including security vulnerabilities discovered by developers. If your system is filled with outdated programs and apps, you are exposing yourself to potential risks so make sure that you’re always running the latest version.

However, it is also recommended to wait at least a week before installing the latest update instead of installing it on Day 1. The reason for this is because there have been instances wherein newly released software updates contained security flaws that were not discovered until users started experiencing them first-hand.

Block instant downloads and access to unreliable websites

During off-peak hours, many employees admit to browsing the internet to pass the time. While it may be harmless for your staff to read the latest news or watch a YouTube video, some of your employees may not realize that the funny gif image that they’re downloading to share with other colleagues is infected with malware. Another common scenario is when users try to download songs or videos from piracy websites, unknowingly downloading spyware in the process.

To prevent this, you can use web filtering software that can automatically block access to websites depending on the categories you choose, the nature of the websites, or the reputation of the websites.

Protecting your data is a worthy investment

The increasing number of businesses being dependent on technology also means that more companies are becoming vulnerable to different types of cybercrime, including data theft. Whether your business is a small start-up or a huge corporation, implementing security measures is definitely worth your time and your money.

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Importance of Live Event Integration for Tech Enterprise Marketing

Miley on July 22, 2019

To keep with the changing scenario of modern business marketing, enterprise technology, and software companies especially need to follow a different approach in their marketing endeavor. The prime objective should be to leverage tactics that will ensure that they have real results.

In this modern business world, there is an increased competition especially in the technology companies to gain more attention to the different digital channels that are available. The technology companies in the Business to Business sector especially are often found to be struggling to reach out to the right decision-makers to get an idea to increase their sales funnel on the right channels.

However, this inability of them to connect with the decision-makers regarding an important issue or challenge and to find the most dynamic a solution to meet their business goals create a dramatic, if not a drastic impact on the success of most enterprise technology organizations.

The solution to the issue

Now the question is what should you do in such a situation? According to expert marketers and digital marketing agencies like blastup.com and others, if you want to maximize your investment in your marketing initiatives you must look for:

Workable strategies and tools that have the potential to engage these decision-makers and
Making they understand the specific challenges that you are facing currently.

Since they are the thought leaders of the industry they will come up with useful and most dynamic and unique solutions that will help you to gain substantial ROI.

In addition to that, the best things that you can do as a technology, the company is to transform how you market yourself. This will help you to emphasize digital marketing because no matter how counterintuitive it may seem to you, face-to-face interactions are the most important thing to consider. Using the digital channels solely you will be able to separate contenders from pretenders.

Attending live events

Attending and integrating live events will let you have a different focus on your marketing approach, depending on where your organization and solution stands in the marketplace. This will help you to meet your core marketing needs at any point in time and given circumstances. Apart from that, there are several other good reasons to integrate live events with your digital marketing strategy.

Better branding and awareness: For any startup tech company, the main challenge during the early stage is to get noticed in the marketplace. If you take help of the live events you will get a better opportunity to showcase your skill and a couple of good factors about your solution. Live events will also help you to the history of your company as well as yourself. All these will ensure a better branding and creating a larger awareness about your tech company among the audience, targeted and beyond. The prime objective is to get the word out in the marketplace so that when prospects evaluate your solutions eventually they find you ready for service.
More lead generation: If your business is in a much more mature stage, you will need to generate more ‘face to face’ sales leads. Planning here is a crucial aspect and therefore you must make sure that you communicate well with all your important prospects well in advance so that you can drive more attendance to your booth in the event. To collect more contacts, you can have systems installed in place. This will ensure that you have more qualifying leads. You will be better off if you also set up follow-up sales engagements either during the event or after it.
Stronger customer engagement: To meet and greet your existing customers, there is no better way than live events. This will help you to engage with them in a more fun way in a low-pressure format. Since they are your customers already, it will be easier for you to know them in a more personal and granular level. You can discuss their success more casually regarding your solutions. This will, in turn, help you to know whether or not there are any potential up-sell openings.
Impart education: You can organize educational workshops and content in the live event to draw more current customers and new prospects towards you. This will also help you to drive decision-makers to your company on the technical side. This will also help you to gain contact info upfront before you set up any training session. You will also be able to follow up with them just to find out what they got out of the event and the consequent sessions. Finally, you will be able to determine whether they are any good as a potential sales qualified lead.

To organize and attend live events more frequently you must make sure that you stay engaged and active on social media not only before the event but also after it as well. In addition to that you must also:

Encourage your employees especially in the sales team
Spread the word on social channels such as Facebook, Twitter, LinkedIn and others
Find ways to maximize the probabilities of active prospects attending or meeting and
Moving ahead along your sales funnel and cycle.

To move ahead with your sales cycle, you will have to choose the best and most effective channels both online and offline to market your events. A few of these channels are:

Website and blogs
Email and social media
Social communities
Mobile web and apps
SMS text
Paid search and outdoor ads
Online display advertising and direct mail
Affiliate marketing
Print and other media
Telemarketing and others.

All these will help you to get quick exposure and increase the volume of your prospects. All you have to do now is create a useful and smart strategy to nurture these prospects and convert them to your sales leads.

Technology will help you a great deal in all these with marketing automation and set up a proper sequence to follow.

Author’s Bio

Pete Campbell is a social media manager and has immense knowledge about email marketing and Instagram promotion. He delights his clients by helping them buy real Instagram likes. He loves to travel, write and play baseball.

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Benefits of Developing Mobile Application for Business

Miley on July 19, 2019

Did you know mobile apps are predicted to generate 189 billion USD in revenue by 2020, and right now, the Apple App Store has more than 2 million apps ready to download while Google Play Store has almost 3 million apps? Tools, communication, social media, entertainment, shopping, and health are some of the most popular uses of the mobile application. Individual developers may make some of these apps. Others might be small businesses. Whoever it is, it is evident that certain benefits of mobile apps can’t be denied.

So, here are seven benefits of mobile apps for small business

– Promote Communication

The objective of developing a mobile app is to make mobility more dynamic and communication more efficient. Apps are a useful tool for communication between management, employees, and stakeholders. Additionally, mobile apps are also a robust way to create awareness about company activities, promotional offers, and product launches. Whether it is geo-targeting or direct communication, an app can work miracles.

People also use apps to search the web when they are moving. Besides hunting, apps also enable users to get in touch with the company’s management. It is reasonable to post notifications based on the demographics and proximity of users through mobile apps. Therefore, apps, in a way, help your business meet your customer’s demands and enhance marketing strategies.

– Grow Customer Loyalty

It is a difficult job to create and manage your business’s reputation online. Here, mobile apps become an online agent. They build an uninterrupted and seamless link between a company and its customers. You can add many features that would let users finish tasks, starting from reminders to offering better customer services. Apps help to spread awareness swiftly about your products, which helps in growing brand recognition.

Additional Helpful Resources:

10 Ways Your Business Can Grow with a Mobile App

Stand Out Of The Crowd With The Best Of Mobile App Development

Top 10 Mobile App Development Trends to Watch Out in 2019

– Boost Company Sales

As already mentioned, mobile business apps that are rich in features can increase recognition of your physical or digital products. You can take advantage of the paradigm shift now happening where people are moving more to smartphones from desktops or laptops when they search online for products. People today do a lot of product browsing when they are either waiting or traveling. Your app allows you to approach a broader audience that contains such people.

Apps also offer easy, interactive, and quick navigation. It makes them more suitable for browsing and shopping when contrasted to websites. Thus, customers prefer mobile apps more to buy products. Sites can facilitate awareness, but mobile apps are more suitable to elevate brands and produce sales. These are some advantages of mobile apps over websites.

– Improve Customer Engagement

Mobile apps are more interactive and engaging than enterprise websites. It bolsters business-to-customer communication by expediting customers to get in touch with the management regularly. Be it reviews, feedback, suggestions, or complaints, users can quickly provide their views and also use your social media accounts for the same. Since you can be in direct contact with customers, an app helps a lot in improving customer engagement.

– Offer Competitive Advantage

When your app performs seamlessly and is visually appealing, you are already way ahead of the crowd. With regular updates that meet the demands of users and address the evolving needs of a business, you manage to retain customers, and this gives you an advantage over your competitors who may not have invested in an app yet.

– Develop Brand Recognition

Customer support, reviews, loyalty program, and integration with social media are among the most appealing and essential features to a user. These features help the brand grow and add to your online marketing efforts. Business mobile apps provide a cost-effective method of promotion. Hoarding, newspaper ads, or paid ads on social media can consume a considerable part of your advertising funds when you want to develop brand recognition. However, with an app, you don’t need to spend a lot on developing brand recognition.

– Increase Visibility

Google has created its mobile-first approach, which it is now more comfortable for you to get noticed and improve visibility with your mobile app business. With a tailored app, you can get word-of-mouth suggestions with sharing on social media. You can reach a larger audience through this, and your online visibility is also enhanced.

There are also other ways to create buzz to enhance visibility. With advancements in technology, IoT, AR, and VR becoming mainstream, many app development enterprises are ready to integrate these technologies into their apps, which offers users an engaging, interactive, and immersive experience.

Conclusion

By extending all these advantages, a mobile app rich in features can take the business to the ensuing level of success irrespective of its scale and size.

Author Bio

Maria Brown is Chief Content Editor, Blogger and maintaining Social Media Optimization for 21Twelve Interactive which is one the top iPhone App development company in India and USA. She believes in sharing her strong knowledge base with a leaned concentration on entrepreneurship and business. She also writes for Top Mobile App Development Companies. Follow her on @Twitter.

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Why Is AR A Real Estate Agent’s Best Friend?

Miley on July 17, 2019

Augmented Reality (AR) has been around for ages. It is a technology that allows our physical world to extend by adding layers of digital information to it. Thanks to its immersive capabilities, AR has become one of the best possible partners for a real estate agent. Even though the real estate market was not as quick to adopt AR in real estate as other industries, considering its endless possibilities, millions have been invested by firms to provide simple AR solutions to real estate.

From communicating property features to potential buyers in a more effective way to competing with peers in the market, real estate agents should embrace AR-enabled tools to provide more value to clients and get a good return on sales. Similarly, AR can help potential tenants decide whether they should go for Dubai Marina Apartments for rent or Business Bay apartments, or they should stick to Studio or a single-bedroom apartment. Here’s how AR can be used to facilitate real estate agents:

No More Static Brochures

When a potential buyer looks for a property for sale, it is quite possible that they get engaged with more than one real estate agent. There’s also a possibility that they are going through several property brochures to compare and analyze parameters. This implies fierce competition among agents. The main challenge in this scenario is to provide useful information to a potential buyer in the form of easily digestible chunks and that’s where AR comes to the rescue! AR-enabled interactive brochures can help a real estate agent stand out from the crowd. The brochures can have triggered at various points of the property which buyers can tap and see a 3D model of that section of the property, hence improving the way a buyer interacts and visualizes a property. Furthermore, it can also provide a refreshing and innovative new experience to house hunting. It can also improve the operational efficiency of real estate agents, by reducing the amount of time they spend away from their desks and allowing them time to focus on more important sales work to be done.

No More Single Dimensional Floorplans

For a typical house hunt process, floor plans play an active role in letting the buyer decide whether the property is worth investing in or not. Floorplans, as we know them, are usually single-dimensional, on-page diagrams or structures meant for the buyer to visualize the property. However, with the help of AR tools, real estate agents can show buyers a 3D floorplan and buyers can literally visualize themselves in it. It can help them analyze what they should do in all that space and help them perceive the property better. So, AR has taken this single-dimensional experience to a whole new level.

Stand Out With Window Displays

The power of AR in real estate can be used to improve the way buyers get information about all available properties for rent or sale. Using interactive window displays or overlaying technology on traditional pictorial displays, buyers can now get information on property for rent or sale even when the office is closed, hence redefining ways of engagement with buyers and securing more deals.

These uses of AR can go a great deal in helping real estate agents to gain a competitive edge among their peers. The interactivity and benefits AR brings with itself add great value to buyers and sellers and improve the overall customer experience. As a result, your corporate and brand reputation in the industry gets improved, and you are led towards new business and a higher return on sales.

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What Is Power Dialer Software and How Benefited For Business?

Miley on July 17, 2019

“A Power Dialer is an automated dialing system connecting agents to prospects more efficient with allowing agents to focus on live connections. The system automatically dials the next contact, when an agent is available, based on your desired calls-to-agent ratio.”

So the power dialer increases the amount of time agent spend to real prospector and customer. Power dialer is specially benefited. When a call center which has a small number of sales executive and quantity of prospects.

Power dialer is different from other dialers. The agent is already active on the phone when the dialer being going through the contact numbers. Power dialer only dials the next number when initiated with the agent.

A Superior Option for B2B (Business To Business)

Dialers are usually limited to being a piece of hardware. It makes routine calls. There are different types of dialer, but the most superior option is B2B calling, that is power dialer.

This dialer only calls one number at one time; yet heightens productivity and lower cost of saving leads. This is from the waste that occurs with other types of dialers. Predictive dialer supposed to dial several numbers at once.

With hope, there will enough reps that are available to take the calls on time. And they answered. It leaves the phones agents rushed and less well-prepared. With also allowing many leads lost to over-dialing

How Do Power Dialers Work?

This is contact center type of dialer where the agents are already active on the liner at the time of the call. Usually, the agent stimulates the calling session and when a live answer is detected. He/she answered the call. And the agent is already live here, so there is no call transferring required.

This is ideal for single-person scenarios or in remote agent environment. So, it doesn’t require multiple agents to transfer calls to. The possibility of abandonment cost rules out here. The dialer dials one line at the same time. An individual – line power dialer make around 75-80 calls per hour.

For this power dialer, the agent is always there to take the phone call. If a person picks up. They also get to catch whatever the live person that will say and they pick up. Unlike the other dialer where the agent might not find the hello causing a delay in response.

Benefits of Power Dialer

With the benefit of the power dialer that eliminates the abandonment rate. This is already a live person on the phone ready to receive a call.
Use of power dialer also goes with some many more quickly than manual dialing.
This is possible for the agent to call over seventy leads in just an hour.
Power dialer like Dialer360 is useful for individual agent businesses. Approximately the technology available today support both predictive and power dialing.
Power dial would be attractive because it gives you a choice depending on your needs for the day.
This is easy to use and very active. Since the assistance available before the call gets connected. Power dialer is a complete clear winner.
With power dialing, the number of calls depends on receiving capability of teams.
So power dialing call center gets quick response and information. Power dialer notches higher in term of customer satisfaction.
This also helps out there to increase your businesses and sales with some methods.
You can save the time if you can make seventy calls in an hour, plow with a significant number of prospects at the day. Some of those leads which are bound to run into decreases dramatically.
Help to skip over number where there is no answer or leaving an auto-message. It happens when voicemail picks up.
An agent can focus exclusively on communication with real people. Rather than on leaving the same voice message over and over until he/she finally reach a live person.

Features of Power Dialer

Must-have features of the best power dialers

Let’s have a look at the characteristics of a power dialer. Here are four indispensable elements.

Customized caller ID

With a fantastic challenge faced by the telemarketer is caller ID. This is to notify or at least make the people suspicious as they are about to receive a sales call. Customizing the caller ID that allowing associating your request with another legitimate number. With using your mobile number instead of your name. The difference between talking to someone and moving on the next call.

One-click voicemails

Some other standard features with the best power dialer are one-click function. Instead of leaving the same message over, wasting time you have prerecorded messages to leave automatic. With the click one single button on the power dialer platform. It also saves you more time than the auto-dialing features all power dialer that has.

Contact info preview

The best power dialer is complete without the contact info preview function. So the power dialer moves on the next call. The information about the impending contact appears on the screen. Give agent opportunity to the personalized invitation best understanding of his/her audience.

Compliance

Some of the other features that integrate with Customer Relationship Management (CRM). As such call campaign, customized email, whisper coaching, and reporting among other things. Suppose the device is missing four essentials and don’t have a couple of other features that consider shopping around.

Final Thoughts

Usually, your company purchases a particular service. They try to figure out if your call has gone through. When you have reached a human being can cost critical time you could be used to make a sale. The power dialer cuts that time sucks out. Moreover, the software allows identifying callers to maximize efficiency and mask. You’re out calling number to discourage potential customers. Those who typically avoid telemarketers, from dodging your call.

This can mean less frustration and more effective calling for your agents. Fundamental, business requires making daily phone contact with a variety of people successful. Its time and level of efficiency can expect to see very positive results from using the power dialer.

Author Bio

Abdul has spent his career developing high-performance organizations. He is working as a chief marketing officer for a leading call center software company Dialer360. As both a marketing executive, Abdul has created and executed numerous programs that build market awareness, drive lead generation and increase revenue.

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Why Artificial Intelligence (AI) Is The Next Best Thing Real Estate Industry?

Miley on July 11, 2019

It’s 2024 and we are still surrounded by the charisma of artificial intelligence. If anything AI has been doing new wonders in almost all the fields of life. When it comes to the real estate industry, AI has not been implemented in this industry to the fullest of its potential and still, it is doing an amazing job. In this blog, you are going to find out, why AI is the next best thing in the real estate industry.

Here are some of the reasons which are shouting about the potentials and offerings of the AI in the real estate industry in the years to come. Give the following a read and we are sure that you’ll be convinced that AI is definitely the next best thing in the real estate industry.

Reduced Human Resource

Although, the real estate business is not the kind of business which requires a lot of manpower, however, you still very efficient and experienced people as real estate agents because it is not an easy job. It is also true that such people are not very easy to find and those who are good at their jobs are really expensive and if you are running a real estate company from scratch, then there is a huge possibility that you might not be able to afford them. However, you should not worry about experienced and efficient resources anymore because AI is going to take cover for your business from all sides. You can have AI Consulting Services for your business and it will take care of all the communications and dealings. It will deal with the clients according to their requirements with the help of the big data.

Increased Business Efficiency

AI is all about incorporating high-end efficiency to your business. Therefore, getting AI/ML-based software will make your real estate business more efficient and on top of that, it will make sure to provide a satisfactory experience to all the clients. We all know the importance of customer satisfaction in any business. This importance increases in the real estate business by many folds as they have plenty of other options in the market. Therefore, realize the importance of AI now and make it a part of your business and it will be worth every single penny of yours.

Long-Term Relation Ship Building

With AI, you can build a long term relationship with your clients by using different features. You can keep in contact with them with the help of AI so that whenever they need to buy or rent again in the future, your company’s name pops up in their heads first.

Business Hours 24/7

If it’s after midnight and your potential client just got the time to search for the new apartment and they have a location in their mind, you can target that client at such a strange hour of the night with the help of AI. Yes, it’s not only possible but very much practical. In order to understand it better, let’s take an example of a client who is searching for “JLT apartments for rent”. Now, your AI-based software comes into play. They will not only communicate with the client but also they can seal the deal if it comes to that. Pretty amazing, right?

Conclusion

With all the advancements in the tech world, it is almost impossible to run a business in traditional and outdated ways. Therefore, you have to be very conscious of new tech trends if you want to ace your business game.

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The Meaning of Instagram Likes for Teenagers

Miley on July 5, 2019

Instagram likes is the basis of how good a post is. This might not be the case for others but most teenagers think this way. In this digital world where popularity is determined with the number of likes and followers, Instagram matters more than anything else. Learn the meaning of Instagram likes for the teens today and see if it’s the same as yours.

Few Likes? Delete It!

If you are a teenager, you definitely know how shameful it is to post your photo and got only three likes. The number of likes you receive in a particular post can equal how agreeable, relevant, or aesthetic its content is. Since Instagram strongly holds onto exceptional aesthetics, teenagers strive to create the highest quality photo or video possible. In fact, ensuring their captions go smoothly with their post is another factor they consider.

Once they finally published a post, young Instagram users frequently check on their notifications for possible likes or follow. In fact, a study shows that most teenagers spend about nine hours every day checking their social media accounts which includes Instagram, Facebook, and many more. This means they spend so much time thinking about earning likes and followers while interacting with other users. So, can you imagine how sad it is if they found out that their posts only receive three likes?

As an example, an Instagram user once said her friends even suggest that it would be best if she deleted the photo she posted which only earned three likes. Her friend also says it’s very embarrassing.

Teenagers exert so much effort to establish attractive posts in order to build up an interesting Instagram profile for themselves. So when such situations happen, their self-esteem drops significantly. Today, social media services like Famoid helps to build up not only your Instagram profile but also your self-esteem. They offer cheap and real Instagram likes that lasts and will never vanish.

Having More Followers Means Tons of Likes

People, especially teenagers believe that a person with more followers must also have tons of likes. If this expectation fails, they will think that you are having a hard time pleasing your followers.

A typical teenager loves it the most if a person who never drops them Instagram likes suddenly did. The overwhelming feeling of finally having that person’s approval is what makes them feel that way. Teenagers are indeed living in a whole new world in this digital age. More so, it is important to discover how they view things and what it means to them.

For teenagers, Instagram likes are like a reward. It may also be their way of measuring popularity and relevance. If a post makes sense, people will definitely like it. This is the reasons why most teenagers think about deleting a post having less to no likes.

In line with this, Instagram is a platform where acceptance matters. This is the reason why more and more teenagers are joining in Instagram’s world seeking to be accepted through posts.

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LogoMyWay Explains Why Colors Are an Important Part of Your Logo Design

Miley on July 3, 2019

Do colors really matter when you are designing your business logo? The answer is a resounding YES! Colors do matter, but why? Because we human beings love color and using color to represent your brand or business is an important factor in receiving the traffic and reputation that business owners seek.

Logo design is a huge factor for companies. A unique logo with colors is one way for your business to stand above all the others. Without the use of colors, it would just be another logo in a vast sea of business logos and could end up being overlooked which is not the way you want your business to be remembered. Experienced and professional logo designers will know what colors should be included in your logo design.

With that said, there is truly color psychology out there that can help you make your logo stand above all the rest. Humans associate colors with different emotions, and designing your logo with specific colors in mind can bring forward those emotions. The end result is more traffic, revenue, longevity, reputation, and more as your business makes its way into the world.

Experts at LogoMyWay say that different colors can bring about different emotions. As a matter of fact, studies have been done with regard to how people are affected by different colors, and how your brand will be looked at with its use of colors. Many times, people make a judgment of businesses within just a few seconds, and much of this judgment has to do with logo design and colors used for it.

What this can mean to you as a consumer is that by judging a businesses logo and color usage, you can subconsciously make decisions on which of these logo design companies to choose, where you prefer to shop and what brands you prefer to purchase along with those you trust as opposed to ones you do not trust. Much of this influence, whether realized or not, is because of a brand’s choice of color usage on their logos.

What do the Different Colors Mean on Business Logos?

Think about it this way, most everyone knows what certain colors of roses mean. For instance, Red is for love or passion, Yellow is for friendship, and so forth. Colors that are chosen for logos often have various meanings depending on the company they are being used by, but they still elicit most of the same emotions from consumers. Below are a few examples of the different meanings of colors used for business logos.

Red–As everyone knows, red stands for passion and anger. But it can also be defined as exciting, playful, youthful, modern, and even loud. If your business or brand is one of these than red should be the primary color on your logo. But if your brand is more classic, mature, or serious, then you should choose a color more closely related to your type of brand.

Yellow–The color of sunshine, and it always brings a smile to your face. Yellow is right up there, in your face, wanting to be noticed. It’s also a fun and carefree color, bringing about fun emotions and playfulness. Yellow can also be associated with friendliness, cheerfulness, and energy. If you really want your brand to be noticed, then yellow is the way to go.

Blue–The color blue is a long-time classic and favorite color of companies, not to mention consumers. As a matter of fact, the color blue and its various shades often appear in a brand’s logo. About half of the logos out there include the color blue. Blue stands for trustworthiness, maturity, and blue is sure to make your business one that is taken seriously.

Orange–Orange is playful, invigorating, and stands out in a crowd of dull colors. Just like yellow, if you want your brand noticed consider using orange in your logo design and watch it bring a smile to your face.

Green–The color green is versatile and those brands who are into finance, or gardening should choose green for their logos. While it may not bring about a lot of emotions, green is still a pretty popular color especially for those brands that say they are all natural, and environmentally safe.

Purple–The color purple has been known to elicit creativity and knowledge. No doubt the color purple is rather popular with companies such as Lady Speed Stick, Monster, Cadbury, and so many others. It can be both feminine and masculine.

Pink–Of course, everyone knows the color pink represents a girly nature, but the various hues of pink from light pink to dark magenta are also very versatile. Pink is perfect to bring out the youthful exuberance of your brand as well as its luxuriousness.

Brown–The color brown and all of its shades are usually considered masculine, serious, and rugged. Brown isn’t used very often, so by utilizing it, you will be noticed and stand out against that sea of logos out there.

Black–Welcome to the dark side, black is modern, serious, crisp, and clean. A few other words come to mind when considering black like luxury, beauty, determination, and looking slick. As the old adage says, once you go black you’ll never go back–to colored logos.

White–It doesn’t get much more neutral than the color or non-color of white. One thing to remember about white, it can pair up nicely with any other color on the color wheel. Economical, crisp, and clean also come to mind and it works wonders as a secondary color on your logo.

Gray–From light gray to dark gray, it is the middle ground of being classic, mature, and serious. Feel like being more mysterious? Dark gray can help you achieve being mysterious.