Category: Insights

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Text Message Archiving: One of The Best Ways to Improve Litigation Preparedness

There are several reasons why organizations should record text messages or SMS, and capture other mobile content, including voice calls and emails. The main purpose is to stay compliant with data preservation regulations imposed by the government. Archiving in advance using sophisticated tools and software can save your time and money in eDiscovery to recover data in its original form and context.

eDiscovery or electronic discovery is the process by which electronically stored information (ESI) gets requested, located, and produced with the primary intent of being used in a lawsuit as evidence. It can also be used as part of a Freedom of Information Act request or for government investigations.

Prevent Evidence Spoliation with Text Message Record

Electronic data is believed to be very specific. This is not just because it is in an intangible form and of transient quality, but also because it is accompanied with highly useful metadata. This refers to the device that was used to send the text message, the time and date sent, and the contents of the message.

Such a text message record can play a vital role in evidence. It is not viable to take screenshots of every single SMS sent. It requires archiving software to preserve document metadata and to make it available through a vast volume of organizational information.

Remember, electronic data is easily susceptible to spoliation because of its intangible nature. You cannot expect all your employees to have the same phone they do now after a year or so. In addition, there is always the risk of losing data when a particular mobile device gets damaged or messages get accidentally deleted.

You could lose vast amounts of information that could have a major impact on the outcome of your litigation case and eDiscovery process. Many organizations have improved the way they deal with eDiscovery requests by establishing best practices. You can better cope with an ESI request by investing in a tried and tested litigation preparedness archiving software.

In fact, the right kind of tool could cut down your time to respond by one-third.

Text Archiving Allows for Better Organization

There is a reason why successful lawyers come prepared with organized files. This is to reduce the risk of missing something that could be vital to the legal proceedings. Without archiving your organizational text messages, you risk leaving everything unorganized. No internal, incoming, or outgoing text messages will be captured.

However, with the right text message archiving solution, you could ensure that every text message is not only captured but indexed and made searchable. There are various software solutions that could pack the archived information into long-term storage and allow for easy access whenever you require.

You can have access to a well-indexed and searchable archive when you receive an EIS request. Depending on the software you choose, you may also gain access to the metadata of those message records in addition to the information contained within them.

This way you can easily search for all relevant records on the basis of context and retrieve whatever is required at a fraction of the time. 

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How to Prevent Duplicate Medical Records with Accurate Patient Identification

The coronavirus pandemic has been one of the biggest challenges the US healthcare system has faced in decades. Even before that, it had a plethora of problems – outrageous costs, archaic laws, lack of price transparency, and so on. However, one of the more prominent problems the US healthcare system has been facing is patient identification errors. These occur due to a lot of issues – duplicate medical records or overlays in the EHR systems of hospitals and health systems, human errors, poor data integrity, and so on. Duplicate records can cost up to $40 million as well for healthcare providers. Healthcare experts have been asking the question “How to prevent duplicate medical records?” for far too long. The answer is simple – ensure accurate patient identification to avoid further duplicates and overlays.

Duplicate medical records

When a single patient has multiple EHRs (electronic health records) in the EHR system of a given hospital, he/she has duplicate records in the system. A variety of reasons lead to duplicate records, most commonly, human errors. Misspelling while entering patient data, not searching for the patient record appropriately, and common names and demographic characteristics are just some of the reasons for duplicate records creation.

Duplicate medical records are especially common for hospitals and health systems that do not utilize any modern patient identification platform and instead rely on the archaic patient identification method of asking the patients questions to determine their identities. This is quite obsolete, can lead to more duplicates, and leads to medical identity theft as well, as it is an unreliable way to identify patients. RightPatient can prevent duplicate medical records, prevent medical identity theft, and ensure accurate patient identification. Leading healthcare providers who understand the importance of proper patent identification have chosen it, but more on that later.

Impact of duplicate records

Black Book Research conducted a study where they highlighted the problems associated with duplicate medical records. The most common issues created by duplicate records are patient identification errors, redundant costs, repeated medical tests, denied claims – leading to significantly increased costs for any given healthcare provider – costing billions for the US healthcare system every year. Thus, the answer to “how to prevent duplicate medical records” is searched quite frequently.

However, that is not all. Duplicate medical records not only cause patient identification errors and financial costs for healthcare providers (in the form of poor revenue cycles and denied claims), but it also causes patient safety issues. Whenever a duplicate record gets created, it means that there is no medical history, information on medications, allergies, vitals, and other medical conditions associated with it. Likewise, if the patient is being treated using a previous duplicate record, it will have incomplete data of the aforementioned information. These will lead to wrong treatments, wrong procedures, and so on – hampering patient safety in the process. The only way to prevent duplicates, reduce associated healthcare costs, and enhance patient safety is by ensuring accurate patient identification. 

How to prevent duplicate medical records effectively

The majority of healthcare providers are struggling with duplicate medical records, patient identification errors, and overlays. However, leading healthcare providers have taken matters into their own hands. They have deployed a solution that mitigates the costs associated with duplicate medical records as well as preventing duplicate records creation. RightPatient answers “how to prevent duplicate medical records?”.

RightPatient is a touchless biometric patient identification platform that ensures positive patient identification by locking the medical records of the patients with their photos upon registration. Whenever the enrolled patient returns, all he/she needs to do is look at the camera – the platform matches the photos and provides the accurate EHR within seconds, ensuring accurate patient identification. It can seamlessly be integrated with major EHR systems, making it part of the workflow. 

Since it is a touchless platform, RIghtPatient is ahead of the curve, ensuring hygiene and eliminating any infection control concerns associated with patient identification. In fact, this was one of the major reasons why leading healthcare providers chose RightPatient over other platforms.

It prevents the creation of duplicate records right from the start, ensuring patient data integrity, providing accurate medical records, reducing denied claims, and preventing medical identity theft. 

Leading healthcare providers like Grady Health, Terrebonne General Medical Center, and University Health Care System have been using it and are ensuring patient safety by protecting millions of patient medical records and avoiding duplicates – boosting their bottom lines in the process.

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How Odoo Can Cover All Your Needs

Each business carries a large amount of data that needs to be generated on a daily basis. As technology continues to grow more complex every day, it has made it harder for business owners to find an efficient solution to keep all employees up to date on sales and purchase processes.

Having an excellent customer relations team is a major part of a successful business and that can be difficult when you need to focus on the challenges of owning your own company.

Odoo can help solve all your business problems by integrating your customer relationship management software and enterprise resource planning together to improve your business and your staff’s productivity.

Here are the top advantages of using Odoo for your company:

1. Real-time access to important data

There are a lot of complications that can happen when your system is not integrated fully. When your employees are processing a purchase without having the most updated information, you could risk leading them to making a big mistake that will cost customers a lot of money.

Having a fully integrated CRM and ERP system will always give your employees fast access to information that gets updated immediately to ensure that you won’t have to run into any problems with customers, inventory, shipments, payments, returns, order history, and more.

2. Save money by reducing IT costs

When you are using two different systems instead of one means that you are spending double the cost on everything including IT costs and hours of training your employees to use both programs.

Integrated ERP and CRM will create one platform to use for everything, which means no more expensive maintenance cost for two separate systems and wasting your money on individual platforms.

3. Get rid of unnecessary data entry

Combining ERP and CRM into one system that will have all of the information that you need can eliminate the unnecessary data entry work that has to be done twice on each system.

You can enter the data once on an integrated system and it will show on ERP database as well as CRM without accidentally duplicating it. This also applies if an account needs a custom field to be added and when the data is removed or edited from the system.

4. Allows your team to be more productive

Your CRM system is focused on sales and providing customer support and ERP is for shipping and billing information, inventory data, warehouse, and more. Both systems depend heavily on each other to avoid making any mistakes, which can slow down your employees’ productivity when they have to double check every information before confirming a purchase.

It is especially a hassle for your staff when they are in the middle of an important sale process that has to be done as quickly as possible. By integrating both systems you will improve the customer’s experience with your company by making it easier for your employees to collaborate through the platform and giving them the ability to track all operations.

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A Handbook on “Go Agile”!

Agile is a procedure by which a team can deal with a project by separating it into a few stages and including steady coordinated effort with stakeholders and consistent improvement and emphasis at each phase of the task. It starts with clients laying out how the finished result will be utilized and what issue it will resolve.

What is Scrum???

  1. Scrum is a subset of Agile. It is a lightweight process framework for agile development, and one of the most widely used one.
  2. It’s not a process or methodology.
  3. Easy to understand.
  4. Based on Empiricism which means that scrum artifacts should be transparent to everyone in the team.

Principles of Agile

  1. To fulfil the client through right on time and continuous use of important software.
  2. To cater to changing requirements, even late in app development
  3. Delivering working software frequently.
  4. Stakeholders work with the scrum team together throughout the project so as to avoid any communication gaps.
  5. The most efficient way of communicating information within the team is face-to-face conversation.
  6. The progress of work is measured by working software.
  7. Continuous attention is paid to technical excellence.
  8. Due to the self-organizational team structure, the best architectures, designs, and ideas come up.

Empiricism

  1. Transparency:- All artifacts of the process should be visible to the stakeholders and the scrum team. Due to transparency, they can inspect the current state of the project and take necessary action if needed.
  2. Inspection:- Having regular inspections of artifacts will help the stakeholders to incorporate changes in order to achieve the goal.
  3. Adaptation:- Improvements can be made by adjusting the process based on the inspection results.

Scrum is Iterative and Incremental

First one – Incremental

Second one – Iterative

Incremental:- This type of development is to build small increments of the entire product. Each increment adds more features to the product. After multiple increments, you will get the complete product.

Iterative:- This development is to build something, take some feedback, and then refining to make it better. This will keep happening until we receive the product of good quality.

The Scrum Team

  1. The Product Owner.
  2. The Development Team.
  3. The Scrum Master.

The Product Owner

The product owner is liable for augmenting the estimation of the product and work of the development group.

  1. Clearly describing the Product backlog items.
  2. Responsible for managing the product backlog.
  3. To ensure the PBI is visible and clear to all.
  4. To ensure the requirement is understood by all to the level it is required.
  5. Accountable for building high-value products.
  6. Ordering of Product backlog items to achieve the best goals.
  7. Responsible for understanding and answering all questions pertaining to the product domain.
  8. Responsible for tracking the release progress.
  9. Liable for making and dealing with the release plans.
  10. Liable for making and building up the product vision.
  11. Enhancing the estimation of work done by the development team.

The Development Team

The Development Team comprises experts who accomplish crafted by conveying a conceivably releasable Increment of “Done” product at the end of each Sprint.

  1. Cross-functional and self-organizing.
  2. Participates in all scrum events.
  3. Responsible for creating the product increment.
  4. Collaborates with the Product Owner for optimal value.
  5. Responsible for identifying and eliminating technical debts.
  6. Liable for creating and coordinating the sprint backlog.
  7. Responsible for implementing good engineering practices.
  8. Helps product owners in backlog management by explaining the technical constraints.
  9. Answerable for learning all the functions required to convey a product increment.
  10. Answerable for following the advancement of the sprint.

The Scrum Master

The scrum master is responsible for ensuring that Scrum is understood and enacted by all. He ensures that the scrum team adheres to Scrum practices and rules.

  1. He is a servant- leader to the scrum team.
  2. Responsible for building the product fast by eliminating impediments.
  3. Goes about as a change agent that builds the productivity of the scrum team.
  4. Mentors the development team for self-organization and cross-functionality.
  5. Helps the product owners prioritize the work and teaches stakeholders value-based prioritization.
  6. Facilitates Scrum events as requested or required.
  7. Finds and teaches techniques for effective product backlog management to the product owners.
  8. Enables workers and partners of the association to comprehend and institute Scrum and experimental product development.
  9. Assists with streamlining the outside connection with the scrum group to amplify the value created.

Scrum Events

All occasions are time-boxed occasions, with the end goal that each occasion has a maximum duration. When a Sprint starts, its span is fixed and can’t be abbreviated or extended.

The remainder of the events may end at whatever point the explanation behind the event is accomplished, ensuring an appropriate proportion of time is spent without allowing waste at the same time.

The Sprint

The core of Scrum is a Sprint, a time-box of one month or less during which a “Done”, usable, and possibly releasable product Increment is made.

  1. Sprint Planning:-  A time-boxed event that occurs at the beginning of every sprint where the team determines the product backlog items they will work on during the sprint.
  2. Daily Scrum:- It’s a brief time-boxed occasion for the development group to synchronize exercises and make an arrangement for the following 24 hours.
  3. Sprint Review:- This is again a time-boxed event that occurs at the end of every sprint to inspect the increment and adapt the product backlog if needed.
  4. Sprint Retrospective:- This occasion gives a chance to the team to review itself and make an arrangement for enhancements to be done in the following sprint

Scrum Artifacts

Scrum Artifacts speak to work or incentive to give transparency and chances to investigation and transformation. Artifacts have been planned with a reason that everyone has a similar comprehension of the artifact.

  1. Product Backlog:- An arranged rundown of everything that may be required in the product which is the single wellspring of necessities for any progressions to be made to the item. The Product Owner is liable for the Product Backlog, including its content, accessibility, and ordering.
  2. Sprint Backlog:- The arrangement of Product Backlog things chose for the Sprint alongside an arrangement for conveying the item increase and understanding the run objective.
  3. Product Increment:- The whole of all the Product Backlog things finished during a Sprint and the estimation of the additions of every past Sprint is called item increase. 
  4. Product Backlog Refinement:- The ongoing product backlog refinement takes place within each sprint to refine items to be ready for future sprints.

Scrum Values

  1. Commitment:- It is a team activity where you and your team are accountable to work together and confirm your team commitments. The scrum teams must be committed to progress and stick to the goal of the project.
  2. Focus:- Once the requirements are clear and the target is set, one should be goal-oriented which motivates you for delivering faster and better.
  3. Openness:- Colleagues ought to be open about their work, progress, what they realized and the issues they are confronting. Additionally, you ought to be available to work with partners, perceiving people to be people, and not resources, robots, or replaceable bits of equipment.
  4. Respect:- As a piece of the Scrum group, you should regard partners, their choices, and their experience. You should regard your partners by not building anything in which individuals are not intrigued. You have to similarly regard your clients by settling their issues.
  5. Courage:- Flexibility to change shapes the bedrock of any Scrum project and to acknowledge a change, fearlessness is required. Scrum is tied in with facing challenges and discovering an improved arrangement. The Scrum group is permitted to consider various ways to deal with the workshop the best and most proper arrangements. So as to execute new things to the undertaking, we have to disclose these new plans to the group for which you would require fearlessness.

Author bio

Radhika Sethi is a tech enthusiast with specialization in Digital Marketing. She is passionate about technology, internet marketing, big data, and writing. Currently working in Affle Enterprise, a chatbot development company. Reading novels, traveling, researching new online marketing trends are some of her areas of interest that keep her rejuvenated.

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Channelize Business Goals Through Competitive Aid Of Virtual Assistant

Customers are the heartthrob in outlining business ranking processes. Working according to the specifications of the clientele base helps to earn good reputations. Operational methods are changing. Therefore, it impacts the minds of entrepreneurs to introduce a different concept.

Running a business enables practitioners in developing the practice to perform multiple job roles. Irrespective of the job profile, the venture goes into accepting added job responsibilities.

Are you unable to bear the pressure of directing your mind in various ways? Successful supervision on vital matters such as marketing campaigns should neither be left out.

Check On Insightful Business Plans

Checking the job efficiency is crucial in optimizing business servings. Since times of creating a niche in concerned areas of entrepreneurship, increasing the sales never drops down. Without any further thought, innovative ways help in escalating business moves.

The wise strategizing of business plans depend on the right source of recruitment. Being in the era of 20K, advisers and exponents are here to furnish the latest trends of hiring employees.

Whenever the digital age tops the manual procedures of work, then the aspect of virtual assistant needs a worthy mention. Therefore, you can search for a virtual assistant in the USA  who echoes amidst several pockets of professional workplaces.

Factors Supporting VAs

Satisfactory deliverable is an uncompromising factor. For mounting the workforce by virtual; assistants, expertise matters over the experiences. In stating the fact, they can be free in approaching flexible work roles. Prioritizing performances requiring immediate attention can enable intelligent minds to achieve.

Moreover, their skills do not unmatch with ongoing work practices. It is because they lead the same enthusiasm in delivering satisfactory outputs. What not if they can’t manage work objectives? Hence, their expertise grows through beneficiary digital learning tools.

Afloat Entrepreneurial Digital Trends

The trend of work should allow business practitioners to secure profiles of VAs. Nonetheless, their energetic and confident offerings can bring the right deals. Whenever team expansion is a need, it is vital to hire virtuals rather than permanent employees.

Next, gathering ideas on better work management remotely accomplishes targets. No longer an individual has to think of shaping innovative business ideas. Here grows the need of appreciating their skills of remote assistants in the same front.

Optimize Outputs Through Business Goals

Boosting digital marketing ethics magnifies long-term business goals. However, the practice of running necessary digital marketing campaigns grows to be popular day-by-day. Therefore, the training and assistance of virtual skills are crucial. In bringing new colors to tech business, we need to develop a sales page and a content platform.

Further, brushing up the experiences is a pronounced way that trainers will be better at accomplishing. Further, the digital tasks which the virtual assistant USA has, to sum up, are working on affiliate programs, running promotions, and managing social media marketing.

Appreciative Digital Skills Of Remote Assistants

Those assistants who gain top rankings in the arena of digital learnings can undoubtedly deliver potential matches in the same domain. Automation of the mentioned processes will not suffice after business meets the mounting pressure of work. Scheduling tasks is vital and it will never end in bringing less productivity. Therefore, VAs are there to unleash their efforts in serving the desired results without reducing the importance of digital marketing efforts.

A digital touch can allow in featuring the creative efforts and developing remote staffing companies will agree to the same. Have you ever wondered before connecting entrepreneurship through professional goals?

The reply will be a strict ‘NO’ as the launch of digital media is attaining to be ‘new normal’. Therefore, the trend is creating an exact match with ongoing job outlines. Nevertheless, the better one manages, the individual can help in bringing new bold concepts.

Benefits Of Hiring Home-Based Contractors

Person working on a notebook VA - Channelize Business Goals

The home-based contractor can be a new phenomenon to the digital work culture. It is beneficial because an owner does not have to engage minds in dealing with complicated issues.

If you want to keep your mind free and enjoy the extra time, without further thoughts, jump into the ideal approach. Hence, the time in the management of employment-related and management issues come to an end.

It is another perspective of keeping the overheads low. Next, fairly compensating the virtual workers is vital to strengthen the team of theirs. Moreover, they will engage themselves better in creating innovative digital plans.

Nothing can fade the notion of the contractual concept of hiring and that is working more in terms of digital expertise. Depending on the growth of work, one can allocate job hours for remote assistants.

There are other ways of minimizing their overheads. Due to their flexibility in work from home, they are at a better place to organize everything in their styles. Nonetheless, office planners don’t have to bear costs on them regarding furniture, equipment, and office space.

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Manufacturing Toolbox for Next-Level Productivity

The story of the manufacturing industry has been one of progress. Few manufacturers continue to produce the same products as they did in their infancy years. In order to remain competitive, manufacturers must continue to evolve their products to meet the demands of the marketplace. But meeting consumer demand is only half the battle — the other half is staying up to speed with industry advancements. New technology brings a host of changes that manufacturers must recognize. For example, increasing dependence on automation leads to the need for more skilled workers who understand these advanced systems. If workers cannot adapt successfully, organizations could find themselves struggling to keep up with the rest of the industry. To remain competitive in this dynamic environment, organizations should have several tools at their disposal that go beyond the physical equipment and technology innovations used in their facilities. These tools are ideas manufacturers can keep in their toolbox and use to produce next-level productivity. For example, one tool can be an investment in regular maintenance, which can ensure that machinery stays in service for as long as possible. This results in higher productivity and fewer costly downtime periods. For more ideas manufacturing companies should keep in their toolboxes, check out this infographic containing important concepts manufacturers can use to boost their production and become more efficient overall. There’s more than one kind of tool necessary for success in manufacturing. Here are some concepts and ideas you should have in your toolbox to yield higher productivity
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Why Landing Pages Are Necessary For Today’s Era

Let us begin by understanding what a landing page is. In simple terms, it is a web page that allows you to interact with the leads and helps you obtain the visitor’s information through a conversion form, also called a lead-capture form. Landing pages have become an inevitable part of marketing strategies for organizations as they help target a particular audience as well as advertise your product or service through offers and promotions. One can try their own hand at designing a landing page or hire landing page agency for efficient and innovative results.

It has been well established that landing pages are the best ways to convert the hard-earned visitors into leads for your business. A good landing page can be accommodative and customizable. For example, you can let the prospective customers download content off of the page or redeem offers like demos or free trials for your service. The need to create landing pages has majorly outgrown the effort or costs that go into building them. Here are a few detailed reasons why well crafted landing pages are essential for gaining a competitive advantage.

Helps you generate leads

A commercial website has three objectives at its core. First to inform about your business in an elaborate and compelling way, second to attract new visitors and third to convert the visitors into customers. The landing pages are integral to the process of generating leads, initiating a quantification process, and funneling through your sales process. Most companies have their potential customers directed towards the home page which can be a flawed flow. The people click on ads need to acquire the necessary information in a quick and efficient manner. Any distractions or delays often lead to losing their interests.

They work round the clock

Once you develop a landing page for a niche or segment and put it out into the open as a part of the content marketing strategy, the follow-up steps are pretty much automated. The visitors are persuaded to have a look at the page and can sig-up or cash in your offers without any steps left on your part. It eliminates the practice of annually generating sales for your business.

Obtain data and insights into prospect demographics

The landing pages when associated with a specific campaign, content, source, or action, the user can easily observe which channel is bringing in the most traffic and leads. Other useful information that is collected s regarding the topics that generate maximum interests or which offers attract most consumers and which campaign or strategy produces satisfactory results. This practice is usually known as tracking user behavior to generate solid outputs. This data is valuable in figuring out your target audience and finetune the campaigns to cater to the specific demographic. The marketing team can analyze what type of marketing personas are converting based on the forms filled by the leads and the sales team obtains a generic idea about the lead before contacting them.

Test, optimize and grow

Similar to the testing and analysis of the data obtained from the landing pages, the landing pages themselves offer scope for testing and optimization to finalize after checking. This proves to be a huge benefit in today’s world where the tends change rapidly and the strategies need to be modified rapidly to adapt to the ever-changing scenarios. All the aspects of the page like headlines, copy, call to actions, visual representations for the offer, and forms can be tested and the best ones can be chosen. The developer can also contemplate whether they want to add some additional information like testimonials, videos, or comments from social media sites and grow your reach through the pages.

Creates brand awareness and credibility

Landing pages serve as the most appropriate medium for bullying the company’s credibility amongst the potential customers. Since the pages are as focused as a horse’s vision the audience realizes that the brand has made an effort to etch a clear path for them and develops a sense of trust subconsciously. Testimonials are often included to further reap the credibility benefits of landing pages. Another important use of having a landing page that is consistent with the sources that link to it is that it enhances the branding of your company across different media platforms.

Few essential components of an effective landing page

The main and supporting headline

The first and foremost component that catches the visitor’s attention is your headline. It should be informative and crisp and coherent with the scheme of your content. A catchy headline is essential to encourage the reader to move forward with the process.

Uncommon offers

Your landing pages should be designed to incentivize the users with some unique offers or content. Once you define this point of differentiation the leads will low in a seamless fashion and you will be able to observe ample conversions.

Appropriate visuals; images and videos

Finding an image that enhances the aesthetic of the page or inserting a video to convey an important message makes for solid components of a landing page. High quality and relevant ideas have to be chosen for this particular aspect of the page. If you are marketing for a physical product include an image of the same and if you are delivering a service a short video explaining about it can be helpful as well.

Social proof

As mentioned above, including client testimonials can build credibility for your business. Social proofs tend to be extremely persuasive and trustworthy. Awards from reputable platforms or the number of signups for a particular webinar can also be accounted for as testimonials of your service.

Closing arguments and call to action

The final opportunity to communicate with potential customers is provided by the closing arguments. You can present your unique selling points clearly and explain how your offer will benefit the user convincingly. A call to action is a prompt for the customer to proceed ahead with your brand. All the marketers are well-aware of the importance of this feature. It should be compelling, exciting, and highly persuasive.

Make the most of your landing page

When landing pages come to fruition the developers can witness the growth of their company on a first-hand basis.  It is the destination where people buy, customers click and you get to make revenue. Create a high-converting and powerful landing page and keep modifying to grow exponentially.

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Increasing Customer Convenience By Implementing These Payment Methods

Financial transactions have become easier than ever with the many digital payment options available today. However, this is a bit of a double-edged sword. Where does one begin to make sense of all the possibilities? We hear all this new jargon, from the option to sell bitcoins online to innovative tech that allows customers to tap their transactions. It all seems somewhat daunting, and we instinctively know that a lot of it has to be a fad or at least rather niche.

This doesn’t mean that there aren’t some feasible and efficient payment options you can implement to improve customer convenience. While there are several ways to turn site visitors into loyal buyers, payment options are important. The trick lies in understanding how these options work, and what degree of market adoption they enjoy. There is no point in investing in a technology that only a fragment of the market uses.

NFC Payment

One must then look for the options that have a broader market adoption, and there are a number of them that stand out. The possibility that is garnering the most significant market share is NFC payment, and it is prudent to understand why. Most new technologies fail because they rely on the implementation and adoption of entirely new tech. NFC, or near field communication, owes its success to the fact that it utilizes a technology that most people carry around in their pocket in any case.

The technology was initially developed to share media and documents between personal devices instantly. It just so happened that it is the same technology your bank card uses to make single-tap payments. Using readily accessible payment services that act as an intermediary between the banks and your client, a simple tap of their device is all it takes to complete a transaction.

QR Code Payments

Unfortunately, not all smartphones have NFC capabilities. This doesn’t exclude users without the facility to use their smartphones to make transactions. Companies like Zapper have stepped in with an alternative solution. QR codes made their debut as a novelty method of directing internet traffic in an engaging and fun way. You may remember a few years ago when scanning QR codes were all the rage, and every brand was coming up with ways to get you to scan a code to get more exposure.

That trend has died down, but the technology has found a new purpose by way of payment option. Zapper links to your bank account and allows a simple method of transaction. You simply scan the code and follow the on-screen prompts and bob’s your uncle. It turns out that this is also a very secure method of payment. Although it was initially a fifty-fifty bet on whether it would see significant adoption, the number of options and ways for QR payments has made it accessible enough to see a decent market share.

PayPal Payment

Speaking of market share, PayPal is one of the most broadly used payment methods for international transactions. For the legion of freelance workers across the globe who get paid in USD, there is a bit of a challenge and process of freeing funds into local currency. It is because of this rather notable demographic that it is strange to see how few companies offer payment options for PayPal accounts.

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5 Ways Businesses Can Avoid Risk of Information Breach Online

Successfully managing a business is a daunting errand because of the challenges you face amidst the journey. Cyber-attacks have been exponentially increasing; alone, in 2019, it is reported that breach of data exposed 4.1 billion records. And with that, the need to secure your business is becoming of enormous importance.

Business information serves as a critical asset for any company and makes it of the utmost worth. Therefore, in this post, I will be sharing 05 hand-picked ways to minimize and eradicate the risk of getting your information stolen by hackers. 

Let’s dive right into how you can protect your information online from cyber thefts. 

1. Use a Secure Network 

Surfing on the websites using public Wi-Fi makes your information exposed to cybercriminals. That further leads to increased chances of getting your vital information stolen. Thereby, it would be best if you used a secured network that is end-to-end encrypted. 

One of the best ways is to incorporate a virtual private network connection on all your devices to get full-fledged security. On top of that, using multiple devices VPN makes it easier for you to protect information sharing on all systems. Besides top-notch security, it will also enable you to have online anonymity on all networks.

2. Beware of  Phishing Emails

To avoid information breach, you need to be vigilant about the emails you entertain in your daily routine. Phishing emails are increasing enormously and are one of the apparent reasons behind security vulnerabilities. Make sure you do not click any of the emails that seem like a spamming activity.

Also, companies must provide adequate security training to the staff, administering the emails to know the parameter to recognize a fraudulent email. Based on a recent report conducted by Mimecast State of Email Security, almost 60 percent of companies are likely to bear email attacks if not appropriately secured. Therefore, you need to ensure to keep intense monitoring before you open any email. 

3. Encrypt Confidential Information

Access to sensitive information must be in the hands of critical stakeholders only. Company owners need to make their employees well-versed in handling cyber-security. It is essential to encrypt all the data you have stored in your business systems.

Never share any of your details using the collaboration tools as the risk of information theft is considerably high. For instance, it has been reported that the Zoom app has some serious privacy concerns that make your shared data vulnerable to cyber-attacks. Therefore, it is best to encrypt your data on all the platforms and restrict access to trusted people only. 

4. Create a Strong Password

If you are operating multiple business accounts, you must be concerned about making it secure from cyber-attacks. One way is to make your account password sturdy enough to provide security defense to your accounts. That means you have to create a strong password to secure your sensitive information on online platforms. 

People who use easy-to-remember passwords are more vulnerable to security breaches. Thus, you need to ensure you follow the standard security policies while creating your password on business accounts. Ensure you modify your password after 6 months so as to avoid the risk of code-cracking.

Moreover, it is recommended to use a blend of unique lower and upper case letters, symbols, and numbers. Make use of two-factor authentication in your password to fortify security. This way, you can create an impenetrable password that will make it hard for hackers to attack. And eventually, your information will be safe from unwanted malware. 

5. Regulate Vulnerability Assessments 

To make sure you are following all the standard security practices on your business systems, you must use an information security management system (ISMS). That has all the power to manage your business security in one place. This way, you can be assured that all your organization data is safe from any security threat or possible vulnerabilities. Try doing security audits every after some time to ensure business systems are well-equipped to combat threats. 

Key Takeaways

The risk of an information breach is getting high, and with that, the need to upgrade your security practices is a must to consider. The online world is a cut-throat medium for hackers and other spammers. And to restrain them from harming your business, it is better you keep in practice the above shared 5 ways to avoid the risk of an information breach. Although there are other practices, too, the ones I have shared are imperative for your security. 

Author Bio

Amtul Rafay is a Cybersecurity enthusiast who loves to write on topics pertaining to online privacy, internet security, and web privacy. She believes in the influential power of research-backed opinions to stay updated with the futuristic technology trends.

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How to Manage Your Employer Brand During COVID-19

Employer brand is the way your employees see your organization as a place for work. It’s how prospective employees perceive you as an employer, which in terms affects the quality of talent you can access and the productivity you can achieve. In a crisis like COVID-19, managing the employer brand is more important than ever before. Due to the pandemic, your staff might be scared, stressed, and burdened with work

But like John W Holt Jr said, “The true test of character is not how much we know how to do, but how we behave when we don’t know what to do.” For many businesses, these times are a valuable opportunity to carve out a niche employer brand for themselves. Leveraging these opportunities will ensure that you’ll retain your best employees and maintain your image.

There are a couple of steps that you can take to effectively manage your employer brand. 

1.Communication

During times of crisis, people tend to easily believe rumors surrounding a company. It creates problems such as misinformation, confusion, and panic. To counter it, you have to build a transparent relationship with your staff. And the best way to do it through constant communication.

The first step that you can take is creating a clear and concise COVID-19 plan taking into account your employees, vendors, partners, and customers. You should also consider how different groups you’re communicating with are feeling at that time. For example, people working in the US might have different problems than people working in Canada. They should be emailed separately. 

Also, create a FAQ to answer the most commonly asked questions. Ensure that leaders and managers of your organization know exactly how to respond to doubts and follow up questions regarding the official communication. Make sure that all communication channels are open, and that you take up any questions employees may have. 

2. Address the market regarding layoffs 

You might be one of the organizations that have to lay off people during COVID-19. Of course, this affects your reputation in the market. Rumors and stories from unverified sources can harm your company’s name.

It’s better to issue a sensitive and honest press release/open letter regarding the layoffs. Ideally, that communication should come from the CEO or some other company executive. That will protect you against false stories and guard your character.

The other thing you can do is personally deliver the news to terminated employees and help them in their onward journey. You can give them a fantastic review on LinkedIn or a great recommendation letter. This way, the employees will see that you’re making efforts in the right direction.

3. Transition

Many employees these days are working from home. To ensure that all employees are well, try to make work from home easy by incorporating fun activities into your schedules like photography/art class, online games, etc.

You can also send motivational emails to employees. Include appreciation notes from management in them. That will motivate your employees to work better. To further help your staff present in a remote environment, you can do them small favors like refunding internet bills or providing them furniture for their work from home setup. Compassion towards employees goes a long way in maintaining employer brand. 

4. Actions

The steps you take during a crisis are what your company is about, as that’s the way people/employees will remember you after the crisis. Make sure that every action you take is in line with your organizations’ values and ethics.

Create the right tone for the voice of your organization’ and stick with it. For necessary emails, you can also use visual aids and statistics to make them better. You can leverage internal communication channels to educate employees about recent changes in company policies and practices.  

Doing that will strengthen your staff’s commitment to your brand, increase loyalty, and provide assurance to those who believe in you. It will also safeguard you and your brand from retaliation and adverse response. 

5. Future employment

If your company is facing financial problems, it’s better to use a dedicated page for hiring decisions related to COVID-19. It improves transparency and lets people know that there is a hiring freeze or not.

However, if you’re in a business that’s considered essential, you might have to hire more employees to cope up with demand. For example, hospitals are hiring more nurses to take care of patients. If that’s the situation, you might have to start with hiring campaigns to generate attention.

Make sure to improve your employer brand ranking on portals such as Linkedin and Glassdoor. Investing in the right marketing strategies will position you as a smart employer who attracts the best talent. Make sure to highlight things like your company’s reputation, culture, and, most importantly, career progression. Points like these will help you land the perfect candidate for the job.

Conclusion

Of course, a crisis like COVID-19 will have a massive impact on a business and its employees. As an employer, your top priority is to ensure two things: that your employees are safe and that you can handle the workload. Client fulfillment and employee satisfaction are the two most important things that you should take care of. 

Creating a great employee brand helps limit the harm caused to the company’s reputation by negative gossip and rumors. A clear and concise tone of voice and proper communication will help distinguish you from other businesses. Even if you have to lay off people, make sure that you communicate it to the world in your voice and help the employees who are terminated.

Remember, transparency and honesty in times like these will ensure that customers and employees trust you after the crisis is over.