Small businesses have an incredibly important role in the economy of the USA. In fact, a large majority of all companies within the country are classified as small businesses. These companies range from restaurants, top construction companies to IT firms and everything in between.

However, no matter what industry you’re in or what product or service you sell, one thing that many small businesses struggle with is growing. In fact, many small businesses will fail within their first couple of years of operation.

Thankfully, your company doesn’t have to simply be another statistic. There are several different things you can do to give your company a good chance of growing. With that in mind, this article is going to go over a few tips to grow your small business in 2020.

Customer Service Should Be a Priority

In order to have a successful company, you need customers. However, with so many different businesses in your space, there is a lot of competition for these customers. As a result, your customer service needs to be top-notch. You could have an outstanding product or service, but if your customer service drives people away, you will fail.

You need to take every step you can to make your customers feel special and valued. Be sure to respond to any issues and questions as soon as possible, and be as helpful as possible. Ensure your customer service staff is knowledgeable and well-versed, and also kind and friendly. The better customer service, the more likely your customers will recommend you to their peers.

Employee Engagement is Instrumental for Success

Another thing that is instrumental in the success of your company is your employees. If your team is made up of lackluster employees, your products, projects, and services are likely to fall flat. As a result, you need to make sure that your team is made up of high-quality employees capable of getting the job done.

However, hiring and retaining these types of employees is difficult, unless you engage them properly. Employees want to feel challenged, respected and want to be compensated fairly for their work. Be sure to appreciate all of your employees and also take what they have to say into account.

While all of this can take a bit of time and money for your company, the results will be more than worth it. Without helping your employees grow and mature in their careers, growing your business will prove difficult.

Use Technology to Your Advantage

 

 

In 2020, technology will play a bigger role in companies than ever before. There are dozens of different apps, platforms, and tools that can help nearly every business area at your company. There are tools to simplify HR, to speed up accounting, to keep your business secure and even manage data.

Of course, the value of having your company on social media is still incredibly high as well. It is one of the easiest ways to reach out to potential customers. Also, things like automation and AI should also be considered, as they can optimize your processes and save you money.

In conclusion, the tips within this article will be able to help you successfully grow your small business in 2020. Some very experienced people would have very good tips and ideas:

Roundpeg – ‘In our 2020 Digital Marketing Study we see business owners gravitating toward platforms, which take less time such as Instagram but are also less effective than the less glamorous but significantly more beneficial, Google My Business.’

GreenRope – ‘Spend time testing out your emails. Testing a message across the most popular email clients (Gmail, Yahoo!, Outlook, etc) allows you to see your email through the eyes of your readers. Check and double check that all links are working properly, images load correctly, and that there are no spelling or grammar errors. Using A/B testing is another great way to test variations of your message, different images or subject lines for example. A/B testing allows you to send the varying content to a smaller group of contacts in your list, then send the one with the best performing results to your remaining contacts.’
 
Lorenzo Gutierrez – Look for your best niche and stay with it.

As they say, the riches are in the niches. By focusing on your best niche it allows you to penetrate an industry deeper and better allowing you to be the expert rather than trying to be a jack of all trades.
 
Read In Brief – Continuously be searching for approaches to improve your business and to make it stand apart from the competition. Perceive that you don’t know it all and be available to new innovative thoughts and new ways to deal with your business.
 
Millennial Moderator – Social media can be leveraged by any size of the business, depending on what their objectives are. Looking for new customer leads means optimizing good social media funnels, spreading knowledge about your product requires actively engaging the relevant social communities that care about your cause, and addressing public feedback about your services will require confident and transparent, social messaging. A great (and easy) way for small businesses to benefit from social media is through social bookmarking, which I discuss more about in this article.
 
Axiomq – From learning the latest marketing strategies, it may seem like the high budgets that are needed to get exposure of your small business are beyond your capabilities. It couldn’t be further from the truth. You can promote your small business for little to no money.
 
Glenmont – For those not experienced in the space, marketing automation involves leveraging software and tools to automate different components of your marketing strategy. Often these are time and labor-intensive tasks that can automate through technology. These tools can also help you better manage your digital campaigns across email, social media, your website, etc.
 
Marketing Sparkler – When creating a small business marketing strategy, it is important to understand what “content” means in this digital era, and who the content is for. Content includes your company blog, social media posts, and articles on websites. In addition to the good old written word, it is also based on graphics, videos, and quizzes that get your readers to actively participate in the content.
Then, you want to take into account how each generation communicates. Put simply, different generations have distinct preferences. In order to persuade them to buy your products, you need to provide information relevant to them, through the communication channels they appreciate the most.
 
Cooler InsightsThe best strategy for small businesses to do is to build your brand in a specific niche, and be known as an influencer in your communities. In a world where social media is now ubiquitous, small business owners and their staff need to be viewed as experts in their chosen field. This can be done cheaply and freely by constantly creating helpful content around your niche. If you run a cafe, you may want to talk about how to select the best beans for your cuppa, and if you operate a bookkeeping service, you can offer tips on managing your cash flow during crises.
For more strategies on how you can grow your online communities, read my article here.
 
Yokebay – There are many lessons to learn in business. Therefore, a business owner needs to develop his/her inner mind set to see a bigger picture of the business. By doing so, you are giving yourself the opportunity to succeed. Additionally, create a good marketing strategy that builds your brand around your business; at the same time, build a supportive network around yourself.
 
EZOfficeInventory – Agility is going to be critical in 2020. Business technology is enabling small businesses around the globe to become more flexible and adaptable. Find out what kind of automation your workflows require and invest in management solutions to lower administrative burdens. Small businesses are already short-staffed – get yourself the right software so you can focus on strategy-building and scale your business effectively.
 
CloudLGS – Hands-free search is a rising trend nowadays. With Voice search, businesses will see more success. Alexa’s preferences, Cortana, Siri, and other voice apps are bringing voice search closer to home.
 
P2P Marketing Every person has become a media company with a social media profile and online advertising has become harder than ever. You cannot underestimate the social reach and advertising capacity of each of your customers. In fact, you need to learn to turn this capacity in your favor. Turning your customers to promoters can 10x your company’s growth. Focus on your customer base, and identify potential brand ambassadors. These are your VIP customers, harness their reach to truly grow your brand.  
 
ReferralRock – Knowing your customer isn’t just about getting their name and contact details. The more you learn about those using your product, the better you can deliver what they want. Take the time to talk with some of your most loyal customers (of course, offering a little incentive helps!), and consider their actual challenges and needs. This goes a much longer way than building your business for a fictional buyer persona.
 
InterPages – If you have recently ventured a small business and looking forwards to its meaningful growth in 2020, then it is crucial to follow some appropriate tips for the purpose. The first and foremost milestone to grow your small business through an online platform is to reach your customers. Generally it requires more efforts for small businesses to make the consumers aware of a business, especially when it is a new venture. Have a sight on some unique and effective tips to grow your small business in 2020 given below. 

Here are a few relevant and marvelous tips and ideas that will help you to grow your small business in 2020.
1. You must have an exclusive website for your business which is more users friendly.
2. Hire some professionals of digital marketing to rank your website on search engines through SEO and other techniques of online marketing.
3. Do not forget the importance of social media for the growth of your small business.
4. Data collected from consumer behavior analysis will help you to take relevant decisions for your business by keeping the needs of customers in mind.
5. Set an active channel of conversation with your customers to address their complaints.
6. Keep some lucrative offers and loyalty points for those who are your regular customers.
7. Sending customized newsletters according to the customers’ previous purchasing history can also work very well for the growth of your business.
If you will hit these tips for the growth of your small business venture in 2020 then you will definitely be able to flourish your business to a certain height

 
Botsify – And if you are worried about having a high cost in marketing to promote your small businesses don’t worry at all there are many awesome low budget Content marketing ideas for small businesses. Writing for marketing is all concerned with helping the people. What the customers want is their questions answered as fast as possible. What you should do is find a question that is bothering your clientele and answer it. It helps you a lot to promote your small business.
 
TechSpective – Let some things go and don’t try to do it all yourself. Focus on what you’re good at and building your business and outsource functions that are necessary, but outside of your skillset.
 
Business in Gambia – In a time of uncertainty and slowing economic conditions, cashflow management continues to be the key tip to survival. As a small business manager, you need to assess the cash flow needs of your business using multiple business case scenarios. If your scenario plan shows cash flow issues, start to engage the financiers or government agencies in advance. Do not wait for liquidity challenges before preparing for alternative financing sources.
 
The Total Entrepreneurs – One of the best tips Small Business Owners can take advantage of to grow their business is using case studies. Using case studies is another strategy of content marketing for your business. All you need to do is make a list of most of your successful customers or clients and share with your target audience how working with your business or using your product or services benefited these customers or clients. Start with the problems these customers faced before using your product or services, then tell how your product or services addressed the problems. Make sure to use social proofs like testimonials from satisfied clients. A case study will not only show potential customers what you have to offer but also give them confidence that you can deliver what you are promising as you have done for others.
 
Global Marketing AllianceThere are endless marketing tools that small businesses can use to help grow their business. It’s easy for small business owners to get overwhelmed by all the options and potential action points available to them. So, focus on those marketing areas most important for growing your business and make sure you have a clear plan of action – clearly time-scaled – which builds upon your business objectives. Finally, make sure you have a means of recording how effective your marketing efforts are.
 
Anthony Gaenzle – As a small business, you can really boost the presence of your brand with a well-executed content strategy. People want to feel a connection with the brands they follow and ultimately buy from, and content is your chance to forge that connection. Through engaging video content, articles, infographics, and other types of content, you can create a persona for your brand that showcases your brand’s values and the value you bring to your customers. By creating content for each part of your customers’ journey, you can position your brand and your team as thought leaders, highlight the value of your products and services, help your target audience solve problems, and ultimately close sales. Your content marketing efforts shouldn’t stop after the sale. After the sale, you should continue to create content aimed at keeping your customers engaged, maintaining your thought leadership status, and helping your customers get the most out of your products and services. – Anthony Gaenzle 
 
Postfity.com – An easy (and cheap!) way to grow your small business in 2020 is to increase organic exposure on social media through employee advocacy. You can use a social media scheduler for employee advocacy on LinkedIn to boost organic reach and conversions for free. One of our users, Shortlist recruitment – linked all their employee’s (15) accounts to one Postfity master-account, and shared all the company updates automatically to all their employee’s profiles. This helped the IT recruitment agency to leverage its employees’ networks and to boost their organic views on LinkedIn by a whopping 2,666% in just 4 months! According to their marketing manager, Helen Finnan – LinkedIn has been the main source of leads for them ever since. This simple strategy is very cheap compared to paid ads and very easy to implement. 
 
Fannit – For small business seo to really make an impact you need to focus on local map rankings and be able to see the impact you’re making at a granular level. This is difficult if you are using a normal keyword tracker like SEMRush or Ahrefs since they don’t have this capability – even though they are great for other areas. Even though it’s more expensive to track, use a tool like agency analytics because it provides the deep data you need to manage keyword growth for Google Maps (user IP zipcode, the keyword the user is seeing in that IP specifically, and the map ranking) and lead generation in those targeted areas. 
 
Blackandise – If you are starting out, you need to focus on creating good content. After you have the content, then you can decide on one social network to master. Do not try to juggle multiple networks. Master one and grow fast. Our suggestion for 2020 is Pinterest.
Give it a few weeks, review your Pinterest data along with your Google/Bing Analytics data to learn more about your audience without spending any money!
 
FundThrough – With businesses reopening around the country, small business owners will be eager to get back to work and fill orders for larger companies. But we’re seeing large customers extending their payment terms from 30 and 60 days to upward of 90 to 120 days. If you’re waiting three to four months for your customers to pay you, you might feel like you’re shut down all over again waiting to get paid for work you’ve already done. Invoice factoring gives small business owners the option to self fund their growth and get working capital within 48 hours for outstanding customer invoices. This is the fastest way to fund your business, pay expenses, and not have to deal with the hassle of small business loans.

Posted by Miley Dowling

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