There are a lot of people out there who are sending our e-mail after e-mail and offending everyone on their way, completely oblivious to what they are doing. We all experience them regularly. these are the people who WRITE IN ALL CAPS, > > > > > forward e-mails that have been forwarded several times previously, use REPLY ALL to respond to distribution lists, and attach 50 MB files that clock up our Internet connections.

Here is a great cheat sheet that you can print out and leave on their desk to that they can get the e-mail act together.

Update:  I originally had the pdf embedded in the post but too many people were having problems with it (see comments below).  It is now just a simple link.  That will teach me to try and get fancy.  Sorry about the trouble.  -Tim

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Tim Fehlman