Ink on Ice
I just got a phone call from my assistant and I just had to share this one.
He was visiting one of the small remote offices to move the a computer and printer to a new location. When he got there, he was unable to find the printer. His first thought was that it had been stolen, which not an uncommon occurrence. So he went about his business and continued to pack up the computer, planning to contact the police when he was done.
Upon completing the packaging of the computer, he was a bit warm from the effort and decided to get a drink from the common use fridge. Lo, and behold, next to the stockpile of drinks was the printer! Curiosity got the best of him so he contacted the workers from the remote office to see how they concluded the best place for the printer was the fridge!
As it turns out, one of the employees hear from somewhere that ink cartridges will last longer and not dry out as quickly if you keep them cool. Being one for efficiency, he thought it would be quicker to just keep the entire printer in the fridge rather than take out the cartridges all the time!
I have to admit, this is a new one on me.
If any of you have any good tech support stories (and let’s be honest, we all have at least one!), please feel free to leave it in the comments so that we can all have a chuckle. But please, change the names to protect the ignorant innocent. 
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